Frequently Asked Questions
Everything you need to know about your R.A.D UK performance gear.
How long does shipping take within the UK?
Standard UK shipping typically takes 2-4 business days. We also offer an Express Delivery option at checkout for guaranteed 1-2 day arrival on orders placed before 2 PM.
What is your return policy for sports equipment and apparel?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure all tags are attached and the items show no signs of wear from workouts.
Do you offer international shipping outside of the UK?
Yes, R.A.D UK ships globally. International delivery times vary by location, usually ranging from 7-14 business days depending on customs processing.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link and reference number to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products covered by a warranty?
All R.A.D UK performance products come with a 6-month manufacturer's warranty against defects in materials or workmanship to ensure you can train with confidence.